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| About us | Method | Projects | Workshops | Contact us | Nederlandse versie |
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EVD The Dutch site of the EVD aims at stimulating Dutch entrepreneurs to act and cooperate (more) on the international business market. The site serves as an information product and communication tool for these entrepreneurs. Besides this the intent is to show Dutch entrepreneurs that the EVD is also creating conditions and in that sense is clearing the road for international entrepreneurship and cooperation. > Mission An important part of the mission was to improve the findability of the products and services. A new structure in which all target groups could find their way in the huge quantity and different types of information. They wanted a communication switch from 'sending' to 'dialog' to increase the participation with the target groups. The EVD already had an idea of the new requirements and also the solutions. The questions they had were whether these requirements were really going to connect with their target groups.   
> Approach Interviews and observations of users on the work floor Analyses user data Work models Information analyses Personas Structure Wireframes design Usability test using paper prototype Style guide > Solution Together with the EVD we started to describe the goals and roles belonging to the target groups. These roles were leading for choosing the participants for the interviews. Several entrepreneurs were interviewed in the work place, which enabled us to create a clear vision of the target groups. Requirements could be defined more precisely, added or erased. Then all design decisions were based on the work models and personas from this research. |
Klanten
AG5 AgentschapNL Arval Atos Origin Avans College Aventeon Be Value Centric Healthcare Solutions CertiQ & EnerQ EVD Freudenthal Institute Gemeente Utrecht (City Utrecht) Interpolis Kennisnet LG Philips Ministry of Foreign Affairs Ministry of Finance Ministry of VROM NetDialog NMa Open University Ruud de Moor Centre Sogeti TenneT |
Interviews Flow model Sequence model Artefact model Personas |
Mental Model Information analyses Scenarios Structure Interaction elements |
Navigation systems Wireframes Testing paper prototype Style guide Graphical design |
Training in UCD techniques Lecture on UCD process Cooperation with technical teams Cooperation with graphical studios Managing the design process |