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AG5

AgentschapNL

Arval

Atos Origin

Avans Hogeschool

Aventeon

Be Value

Centric Healthcare Solutions

CertiQ & EnerQ
EVD

Freudenthal Institute

Gemeente Utrecht (City Utrecht)

Interpolis

Kennisnet

LG Philips

Ministry of Foreign Affairs

Ministry of Finance

Ministry of VROM
NetDialog

NMa

Open University

Ruud de Moor Centre

Sogeti

TenneT

Zwijsen Publisher

 

 
Research
Interviews in the workplace
Focus groups
Artefact analysis
Affinity diagram
Persona development
Brainstorm sessions
Co-Design

Design
Interface & Interaction design
Scenarios
Usability testing
Expert review
Interaction guideline

NL EVD International
Research          Interaction          Interface What we did
Bullet  Interviews in the workplace
Bullet  Affinity diagram
Bullet  Personas
Bullet  Information analysis
Bullet  Site structure
Bullet  Wireframes design
Bullet  Usability test
Bullet  Interaction Guidelines
The Dutch site of the EVD aims at stimulating Dutch entrepreneurs to act and cooperate (more) on the international business market. The site serves as an information product and communication tool for these entrepreneurs. Besides this the intent is to show Dutch entrepreneurs that the EVD is also creating conditions and in that sense is clearing the road for international entrepreneurship and cooperation.

> Mission
An important part of the mission was to improve the findability of the products and services. A new structure in which all target groups could find their way in the huge quantity and different types of information. They wanted a communication switch from 'sending' to 'dialog' to increase the participation with the target groups. The EVD already had an idea of the new requirements and also the solutions. The questions they had were whether these requirements were really going to connect with their target groups.

> Solution
Together with the EVD we started to describe the goals and roles belonging to the target groups. These roles were leading when selecting the participants for the interviews. Several entrepreneurs were interviewed in the workplace, which enabled us to create a clear vision of the target groups. Requirements could be defined more precisely, added or erased. Then all design decisions were based on the work models and personas from this research.
Filterdesign material on other sites: Presentation UCD techniques for Wikiwijs project, Videos of interviews, Mini UCD workshop, UCD: the principles.