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User Centered Design is giving the needs, wishes and possibilities of users a central position in every part of the design process. To create systems which are understandable, predictable and controllable.

"We have thousands of users and they all use the product in a different way..."


> Collect user data
When you can see the work, you can set up a long-term design strategy. Work models (a.o. Mental model, Flow model) describe the work- or decision process from the users point of view. Persona's will set the focus on your users. Once collected data can be used for three to five years.
Activities: Interviews ± 6-8, Analyses, Work models, Persona's, Scenarios, Design strategy.


Onderzoek    Interactie    Interface


> Detailed and tested designs in an early stage
Using interaction schedules, information analyses and wireframes we check the design with the users. Possible adjustments are quickly made at this point. Together with the user data and the test results we achieve the best interaction.
Activities: Information analyse, Interaction design, Interface design, Usability test.


> Communicate the design strategy
During the project we organize several interpretation sessions. Our presentations of user data and recommendations give a clear view of the design strategy in an early stage. Participation in the workshops will help to continue the UCD process within your organization.
Activities: Interpretation sessions, Visual data archive, Training, Workshops.


> Every design fully documented
To make the implementation of your product easier, the documentation will communicate the designs to your development team. This ensures consistency across your product, also in the future.
Activities: Usability report, Style guide, Deliberate with programmers and design studios.


> Project approach
We create a project plan with a detailed time schedule. Because of our experience we keep ourselves to this schedule. Our quotations are based on fixed price so you know what the project costs are going to be.
Activities: First consultation, Quote, Initiation. 		Initiation
1. Define the problem
2. Find customers/users
3. Collect data
4. Analyse data
5. Share opportunities with organization
6. Design and test
7. Document

Contact us
For an indication on what the user centered process can deliver in 2 to 8 weeks, please contact us.

Interviews
Flow model
Sequence model
Artefact model
Persona's
Mental Model
Information analyses
Scenarios
Structure
Interaction elements
Navigation systems
Wireframes
Testing paper prototype
Style guide
Graphical design
Training in UCD techniques
Lecture on UCD process
Cooperation with technical teams
Cooperation with graphical studios
Managing the design process