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| About us | Method | Projects | Workshops | Contact us | Nederlandse versie I PDA |
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Ruud de Moor Centre "When it became clear to us at the Ruud de Moor Centre that in the future we were going to present our loose products more and more in combination, we asked Filterdesign to evaluate how the users experienced the products and to make a design for the look and feel and navigation for the products and the portal where the products were being presented. The result exceeded all our expectations, in terms of speed of delivery as well as substance. The result also taught us to involve the user much earlier in the development process of our products. The principles of User Centered Design, which are used by Filterdesign, are now going to be introduced into our organization. At the moment Filterdesign is working with us to implement these techniques into our organization." Robert Schuwer: Senior Lecturer > Mission The Ruud de Moor Centre (RdMC) offers products and services for schools and teacher colleges to support them during educating and accompanying new teachers. The RdMC is a subdivision of the Open University. From the number of thirty existing products the RdMC wanted to make several improvements: Attract users Keeping users Maximize the number of users "On one hand we wanted, as a Virtual Work- and Education environment to improve the web-environment of our products. On the other hand we wanted for the graphical design, the logos and the use of different functional elements to develop a style guide. It had to relate to graphical design elements as well as interaction design concerning all RdMC-products."   
> Initiation Interviews and observations of users on the work floor Analyses user data Work models Information analyses Persona's Scenarios Structure Wireframes design Usability test using paper prototype Style guide Workshops & training > Solution Filterdesign created, in a short period of time, a product unification, which allows target groups to see what RdMC has to offer, ‘You are here, you can do this, that is over there and what is new’. The new structure links closely to what users expect from the RdMC. All new guidelines for the screens and navigation are processed in a style guide. |
Klanten
AG5 Arval Atos Origin Avans College Aventeon Be Value Centric Healthcare Solutions CertiQ & EnerQ EVD Freudenthal Institute Gemeente Utrecht (City Utrecht) Interpolis LG Philips Ministry of Foreign Affairs Ministry of Finance Ministry of VROM NetDialog NMa Open University Ruud de Moor Centre Sogeti TenneT |
Interviews Flow model Sequence model Artefact model Persona's |
Mental Model Information analyses Scenarios Structure Interaction elements |
Navigation systems Wireframes Testing paper prototype Style guide Graphical design |
Training in UCD techniques Lecture on UCD process Cooperation with technical teams Cooperation with graphical studios Managing the design process |